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PRIVACY POLICY
Fiegert’s Ice Works Pty Ltd and its subsidiaries (referred to throughout this Policy as We, Us, Our, The Company, The Group,
In the course of conducting business it is essential for Our Organization to gather aggregate information as well as the personal information of Our Organization’s customers, clients, members and visitors. This Policy has been created in order to make you aware of the information gathering and dissemination practices for The Company, in the actual world, and for The Company’s Internet Pages and Our Company’s linked Internet pages (The Websites), in the cyber world. This Policy is in addition to The Company’s Terms of Use and Conditions of Use governing The Websites and should be read in conjunction with these Terms and Conditions of Use. By using The Websites you agree to Our Organisation’s Privacy Policy. If you do not agree to The Policy, please do not use The Websites.
Privacy of Your Personal Information
Fiegert’s Ice Works upholds your right to confidentiality in respect to your personal and private details. Personal information provided to The Company over the Internet, is processed on a secure server to ensure the privacy and confidentiality of that information. Whether you provide information to Us in written or digital format, you can be assured that Our Organisation maintains professionalism and strict security at all times to ensure the confidentiality and privacy of your personal details.
The Company does not divulge, exchange or sell your personal identifiable information with any other organization. The information you provide The Company is simply to allow The Group to communicate with you, to keep you informed of any changes to Our Organization, to announce other important information to you including media releases, to let you know of any money saving opportunities in the area/s of your interest, to advise you of special offers and deals, to run competitions and give-aways, to inform you of business opportunities etc. Personal information is also collected for legislative or regulatory requirements.
Fiegert’s Ice Works continually strives to expand the services and products that are available in your area, extend The Group’s services and products to other areas and to enhance the quality of those services and products. Through your personal and aggregate information The Company is able, not only to communicate with you, but to carry out the necessary research that will enable Our Organization to improve in order to better meet the needs and demands of all The Company’s customers, clients and members as well as visitors to The Company’s Internet sites.
Aggregate Information
Aggregate Information is anonymous data, that we use to analyze trends, administer The Websites, diagnose problems on The Website's servers, track user's movement, gather broad demographic information for aggregate use and to help improve the quality of the web pages on The Website. Whenever a page is requested from Our web server, We record the time, date and URL and country of the request, along with information on the browser software that is being used. This information is collected to enable us to better understand the preferences of our members and to enable us to improve Our communications and tailor Our Services to meet Our clients, customers, members and visitors needs. Our Organization does not connect any of this information with Personally Identifiable Information.
Personally Identifiable Information
Personally Identifiable Information is any information that personally identifies you. When you become an online member through The Websites by joining our club, or when you register for information, enter competitions, open an account with Fiegert’s Ice Works, make credit card payments or carry out other online transactions with Us, We ask you for your personal details including: personal name, business name, post code, date of birth, country of origin, gender, residential address, delivery address, email address, other contact details and credit card details. We also collect information, which may be necessary to satisfy the legislative account opening requirements and to comply with other legislative and regulatory requirements.
We may also ask you to provide Us with some lifestyle information when you register with The Websites or open an account with Fiegert’s Ice Works or for various features of The Websites. All the information you provide, enables Us to identify who is using the service and allows Us to build Our Organisation to suit Our valued customers, clients, members and web visitors. It also enables you to get the most out of The Websites and Our services.
Disclosure
Here are some ways we might use or disclose your Personally Identifiable Information:
To send you important information about Fiegert’s Ice Works and the Website.
For business purposes (within the terms stipulated in the three paragraphs under the section “Privacy of Your Personal Information”.
Because it is required or authorised by law.
SITE AND SERVICE UPDATES
We also send you site and service announcement updates about services for which you have registered. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with you to provide requested services and in regards to issues relating to your account via the email you registered with us.
UPDATING PERSONAL INFORMATION
If you've given us personally identifiable information in the past and you want to update it, here are your choices:
1. Update by web Site or 2. write to us Addressing our Public Policy Officer
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